Contact information
<p><em>Last updated: 22 July 2026</em></p><h2>Contact Information</h2><p>Questions about an order, a file that will not open, one of our titles, or these policies ‚Äî this page has every way to reach us.</p><h3>Business details</h3><p><strong>Daybreak Vale</strong><br>Operated by RMS GLOBAL COMMERCE LLC</p><h3>Registered office and business address</h3><p>2335 E Atlantic Blvd, Ste 200<br>Pompano Beach, FL 33062<br>United States</p><h3>Contact details</h3><p>Email: contact@daybreakvale.com<br>Phone: (800) 244-6227<br>Website: daybreakvale.com</p><h3>Customer support</h3><p>We answer as quickly as we can. Our typical response time is 1–2 business days. To get a straight answer on the first reply, please include:</p><ul><li>your full name;</li><li>your order number;</li><li>the email address used at checkout; and</li><li>a short description of what is wrong.</li></ul><h3>Refunds and access problems</h3><p>If a download link failed, a file will not open, or you want to ask for a refund, write to contact@daybreakvale.com. Requests are handled under our Refund Policy, which gives you a 7-day window from the order date.</p><h3>Legal and policy questions</h3><p>Questions about our Terms of Service, Privacy Policy, Refund Policy, Delivery Policy or Legal Notice go to the same address: contact@daybreakvale.com.</p><h3>What we will never ask you for</h3><p>We never ask for your card number, your bank login, or a password by email. Payment happens only inside Shopify's checkout. If a message claiming to be from us asks for any of that, it is not from us.</p>